Product Certificate order processing time
Dear Richway Independent Sales Associates,
Due to a surge in regular, "paid-in-full" orders this holiday season, the processing time for Product Certificate orders may be longer than it has been during our steady order load.
We would like to remind you that during busy periods, "paid-in-full" orders are prioritized over Product Certificate orders.
As stated on the terms and conditions of Product Certificates, Product Certificate orders have a processing time of up to 30 business days.
Thank you for your patience during this time.