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Possible UPS Shipment Delays

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Dear Richway Independent Sales Associates

Due to an overwhelming volume of shipments from Black Friday and Cyber Monday in certain markets, some UPS shipments are experiencing delays.

UPS statement: “As a result of unprecedented shipping volumes in certain markets during cyber week, UPS has added one- or two-day time-in-transit on some deliveries.”

We do not anticipate that these delays will affect our "before Christmas" delivery deadlines. We will monitor the situation and update you if anything changes.

As a reminder, standard shipments take up to 7-14 business days to receive, and expedited orders up to 3-5 business days.

To receive your orders before Christmas:

Orders with STANDARD SHIPPING - December 5, 2017*
Orders with EXPEDITED SHIPPING - December 14, 2017*

*Payment must clear and all documentation needed for the order must be received by the cut-off date.

  • These dates apply to orders shipping within the US only.
  • Richway cannot guarantee delivery dates of international orders (Any orders outside of the United States).
  • These deadlines are based on stock availability.


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*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Specific medical advice should be obtained from a licensed health care practitioner.